20 - 21 SEPTEMBER 2017 / Stockholmsmässan
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Cloud, Networks & Infrastructure Theatre

Thu 21th Sep 15:30 to 16:00

The Recipe for SaaS success? ‘Smother customers with time, love and attention’

Lifesize is a microcosm of the transition many enterprises face today, as they grapple with the transformation from traditional one-off product sales to a modern subscription-based services business model. How the philosophy of putting customer success at the heart of your strategy is by the best way to ensure success

What you will take away from this session

  • How going the extra mile for each customer should be the norm not the exception
  • Why helping customers to adopt is your mission
  • The benefits for all stakeholders in a long term relationship
  • Keys to retention, expansion and upgrading

Speakers

Photo Speaker Name Profile
Andy Nolan Andy Nolan View Profile
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